When your furnace stops working on a January night in Spokane, the house starts losing heat fast, and waiting until morning isn’t always an option. Cougar Heating, Cooling, Plumbing & Electrical provides 24 hour furnace repair: a live person answers the phone day or night, and a licensed technician is sent to get your heat back. We handle emergency repairs on furnaces, heat pumps, electric furnaces, baseboard heaters, propane heaters, and geothermal systems across Spokane, Spokane Valley, and North Idaho, as part of our full range of heating services.
Signs You Need Emergency Heating Help
Some heating problems can wait for a scheduled visit. These shouldn’t:
- No heat at all, or the house keeps getting colder with the thermostat turned up
- The furnace stopped working and won’t restart after you’ve checked the thermostat batteries and the breaker
- A burning or electrical smell coming from the furnace or vents
- Loud banging, grinding, or screeching when the system starts
- A heat pump blowing cool air nonstop, or iced over and not defrosting
- Someone in the home who is elderly, very young, or medically vulnerable to cold
If you smell gas or your carbon monoxide alarm goes off, get everyone outside first. Call 911 or your gas utility (Avista for most Spokane-area homes) from outside, then call us once it’s safe to go back in.
Why Fast Response Matters
A no heat emergency in Spokane is more than uncomfortable. Our winters bring cold snaps where overnight temperatures drop into the single digits or below zero. Without heat, pipes in exterior walls, crawlspaces, and attached garages can freeze and burst, turning a heating repair into a water damage problem. Older homes on the South Hill and in Browne’s Addition, with less insulation and drafty windows, lose heat even faster.
A cold house also pushes people toward risky workarounds: space heaters on extension cords, or an open oven for warmth. And a small fault, like a failed igniter or a tripped limit switch, can turn into a bigger repair if the system keeps short-cycling. Getting a technician out quickly protects your home, your family, and your equipment.
What to Expect When You Call
- A live person answers, day or night. Tell us what’s happening. We’ll ask a few quick questions about your system and walk you through any safety steps.
- We dispatch the next available technician and let you know when to expect them.
- Diagnosis comes first. Your technician finds the actual cause before touching anything else.
- You get upfront pricing before any work begins. Nothing moves forward until you approve it.
- We repair, then test. The technician runs a full heating cycle and confirms your home is warming back up before leaving.
If the repair is bigger than expected, Fix Now / Pay Later financing is available so a surprise bill doesn’t keep you in the cold.
Why Choose Cougar for Emergency Heating
- 24/7 live answering. A real person picks up at 2 a.m., not a voicemail box.
- NATE-certified technicians who repair all makes and models.
- 100% Service Fee Guarantee and 100% customer satisfaction guarantee backing every visit.
- Locally operated with deep roots in Spokane, serving Spokane Valley, Liberty Lake, Coeur d’Alene, Post Falls, and the surrounding area.
Once your heat is back on, a yearly furnace tune-up helps prevent the next emergency. Heat pump owners can schedule heat pump service before the coldest stretch of winter, and our current specials often include seasonal savings on maintenance.
No heat right now? Call (509) 253-5430 or schedule service online.



