Read our past customer reviews
Cougar Heating and Air Conditioning are committed to delivering the highest level of customer service. We have an excellent reputation in Spokane and Idaho Area! Read some happy customer reviews below and if you are ready to start your service with us, please call us today at (208) 366-5779.
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Carol Capra
1700323960
Ethan was very nice and explained what and how he was doing the inspection.I hope to have him for future inspections.Carol C
Bill Harris
1700256615
My 91 year old neighbor's heat went out yesterday. Called Cougar and they were there within two hours. Judah came and tried to fix a 30 year old heater but to no avail. He called and had Tyler come out and give her a quote for a new one. Super... appreciative of their expediency and professionalism. Would highly recommend Cougar to anyone needing assistance. Ill definitely be calling them for my needs. Thank you so much!!!read more
Doug F
1700248831
Had Cougar Mechanical perform a Furnace Inspection and Hot Water Heater Flush. Their technician, Gunner did an outstanding job. Gunner was very courteous and professional. He took time to explain everything to me as he proceeded with the service.... I believe that these low cost service specials can result in an attempt to open things up to costly and potentially unnecessary repairs. This was absolutely not the case with my experience. Gunner made one very low key suggestion to have my Air Conditioner serviced in the spring just to ensure its continued operation. Would definitely recommend Cougar Mechanical for all your HVAC needs and request Gunner for your Tech!read more
mariah eby
1700182725
Judah was an amazing tech! I couldn't be happier with a company. He went above and beyond to do what was needed. I wish companies had more people like him.
DWH !!!
1700151697
Ethan did a great job, was kind and professional.
Mary Ann Morrison
1700092080
Jason from Cougar Heating & Air was very knowledgeable, professional and noticed an issue with my hot water tank connection . He arranged a visit with a plumber & also for an estimate to replace my AC unit.
Johnny Varela
1700079561
Great job ! Personable and professional
patricia bishop
1700070675
Customer service is always polite and helpful. They get you a technician quickly and are very knowledgeable about my furnace. I had a problem that was hard to diagnose and the last tech was finally able to solve the problem and now my house is... toasty warm thanks to Z.read more
KEN MOBLEY
1700009223
Tyler, the estimator , the guys who did the work and Dan. We’re great. Had to come back couple times to get finished. But very respectful of our time.
r marquez
1699997247
Gunner was very professional, on time and respectful. Would recommend this company for fast and accurate service.
Robert Duncan
1699996450
Courteous and professional. Got the job done quickly. He was late understandably as there were other jobs to be finished.
Kathryn Bodrock
1699991851
I love Cougar Mechanical.I have used this company for 20 years. They always provided excellent service. Michelle was very helpful in scheduling my appointment for a furnace check up. I've used Cougar Mechanical for years for furnace and air... conditioning installation and service.. My tech, Gunner Holmes was great. Very knowledgeable, professional and cordial . I highly recommend this company.read more
Clint Preston
1699989708
Cougar always gets the job done right and on time. Great team of people over there!
Casey Riley
1699927224
Ethan came out for a tune up on our furnace. He was professional and took his time to explain what he was doing. I will recommend Cougar to everyone I know! Great service
karrie hatridge
1699916691
Very professional and friendly above and beyond.
Colin Morrin
1699910339
Professional, straight forward, knowledgeable and efficient. Would have Judah back again in a heartbeat.
Fred Flint
1699902627
Technician was very professional
Mark McFarling
1699900910
Very impressed with the serviced provided. I had my furnance and hot water tank serviced. The technician Ethan was professional, and informative. Took the time to answer all my random questions. Highly recommend.
Joden Caine
1699898788
Judah came out to do an inspection of the furnace, AC, and water heater. He explained their condition and effectively communicated his recommendations for ongoing maintenance of these appliances. I would highly recommend Cougar Heating and Air, and... their trained professionals like Judah. I'll be calling them in the future for my HVAC needs.read more
Matt Schupp
1699894479
Tyler is the man! I have had him out for three projects and wouldn’t trust anyone else!
Jonathan Hibberd
1699743773
They were great. They found the issues quickly, walked me through all the issues, and put up with my territorial cat.
Jim Miller
1699735672
Jason completed job to my satisfaction
