Read our past customer reviews

Cougar Heating and Air Conditioning are committed to delivering the highest level of customer service. We have an excellent reputation in Spokane and Idaho Area! Read some happy customer reviews below and if you are ready to start your service with us, please call us today at (208) 366-5779.

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Mark Redlawsk
Mark Redlawsk
1713475705
Ethan did an awesome job. He took the time to answer all of my questions, to show me exactly what was going on with my heat pump and what to expect in the future. Very personable and easy to talk to. Would definitely recommend them to anyone. ... Great job, thank you!read more
Rosa McGuire
Rosa McGuire
1713475061
Cougar Mechanical always provides me quality, professional service with friendly, customer oriented care.
MacKenzie Olsen
MacKenzie Olsen
1713474843
Judedia was extremely professional and courteous. He went above and beyond to get to know my dog, which I thought was cool.
Todd Duffy
Todd Duffy
1713474199
Trademark Heating and Cooling technicians were extremely courteous and professional. They kept me informed and got right to work. Afterwards, one couldn't even tell they had come due to an awesome clean up job. Very friendly and knowledgeable.
Paul Ison
Paul Ison
1713457207
These guys were on time, professional and fast, great job
BEVERLY MOOG
BEVERLY MOOG
1713402445
On time, thorough, reported results.
Stacey Epperly
Stacey Epperly
1713367162
The crew did a fabulous job. They were respectful and tidy during the process. The machinery works amazing and the entire team was supportive and informative. I recommend them 100%.
j s
j s
1713325474
Gunner was so good and kind. He was very good and took time to service my furnace, AC and water heater. He explained what he was doing and showed me things to look for. I really appreciate his honesty and kindness. I hope next time I call he'll be... my service person. Thank you.read more
Karen Lindholdt
Karen Lindholdt
1713303853
The technician was very professional, friendly and competent. I will use Cougar Heating and AC again!
Matt Woodring
Matt Woodring
1713225587
Very professional and thorough. Explained in detail what he did and things i could do to maintain
Danny Dykema
Danny Dykema
1713219787
Good communication, quick and easy service around my schedule.
Trev Teague
Trev Teague
1713214405
I have used Cougar for many of my service needs. I have always had an excellent experience. My technician Gunner, was always professional, courteous, and knowledgeable. I would recommend them for your HVAC needs
Bryan Case
Bryan Case
1713212498
We had our furnace, a/c & hot water heater serviced/checked on a special being offered. It was easy to schedule. The company did well with verifying the appointment ahead of time and letting me know when the technician was coming. The technician,... Gummer, was very helpful with some tips to keep in mind on preventative maintenance. He also cleaned up after himself and was willing to answer any questions.read more
Moriah Wylie
Moriah Wylie
1712942659
Jason was knowledgeable and helpful. Left the area clean and got my furnace working quickly. I’ll definitely continue to be a customer and would highly recommend.
Curt Meidling
Curt Meidling
1712875773
Clean efficient and no fuss
michele perea
michele perea
1712867559
Fantastic customer service. Shows up on time and preforms scheduled services no monkey business. Working with me to get the necessary upgrades needed at affordable prices.
Jacque Plante
Jacque Plante
1712861191
Very nice guy and who answered all our questions.
Frank Davis
Frank Davis
1712860201
Quality work and professional.
Matt Joralemon
Matt Joralemon
1712851958
Roberto and Ethan were thorough, friendly and efficient. Great experience.
Nick Geranios
Nick Geranios
1712770109
Very good guys to work with
T Bartridge
T Bartridge
1712724787
Gunner was a fantastic help today and explained the ultraviolet equipment that would help with my allergies. He did a great job explaining the routine maintenance and his performance was top-notch 🙂 he's a gret rep for your company!
Linda Emerson
Linda Emerson
1712700963
The technician was earlier than expected. He was able to find and correct the problem immediately and gave advice on where to get filter replacements. He was very pleasant to talk to.
Sue
Sue
1712699479
Service was on time and done quickky and efficientlyTech was friendly and courteous.
John Koons
John Koons
1712699232
Josh the technician from Cougar was excellent and had great information. He was willing to answer all my questions. Highly recommend.
Warren Bonney
Warren Bonney
1712686408
Technician was courteous and professional! Answered all our questions. We would definitely hire in the future! WB
Doug Sparacio
Doug Sparacio
1712685417
Second time I’ve used them and I was very happy and will be using Cougar again.
Janice Bassett
Janice Bassett
1712683423
Ethan was really nice .He informed me of everything he was doing and why. I recommend him highly for service on your furnace hot water tank and air conditioner.
Todd Ferrell
Todd Ferrell
1712681080
They did a great job very professional and the price was more then fair.
Technicians were very professional and explained everything they were doing. I had some erosion and the technicians went above and beyond by doing some dirt work to try and alleviate the immediate problem.
Scott Kingsford
Scott Kingsford
1712676055
Ethan was fantastic and helped me understand the system. I’ll be able to maintain it better new.
Gene Arnold
Gene Arnold
1712599037
The technician was knowledgeable, helpful and courteous. He clearly identified where we had problems with our equipment and where we did not so that we could make good decisions.
Chris Youseph
Chris Youseph
1712592626
Tech was on time and explained everything. Great experience.
Berry Ellison
Berry Ellison
1712591638
The installation team were on time, friendly and absolutely professional. Any company would wish for these employees. The salesman also was extremely friendly and helpful including the initial inspector. A small communication breakdown with the... phone support staff which was an irritation. Lastly a nice follow up call to give this feed back. Almost perfect experience to be honest. In my opinion they are proud of their product, service and strive to give the best possible experience for the customer.read more
M M Kincaid
M M Kincaid
1712391079
They were great and did an awesome job!
Justin went beyond getting the electrical issue worked out and the HVAC, Daniel and Buba worked efficient and all so nice
Tara Stachofsky
Tara Stachofsky
1712254089
Very respectful and professional in how they treated our home and talked with us about what needed to be done.
Lance Brown
Lance Brown
1712248941
They were efficient in there work cleaned everything when they were done and had good attitudes
Darcie Siegel
Darcie Siegel
1712174121
Professional, courteous, knowledgeable and helpful.
Tim
Tim
1712160401
The installation was done quickly and efficiently. The technicians were careful to keep the area clean, and they put blankets down to ensure that no dirt or mud was tracked in.I was impressed with their professionalism.
James Agloinga
James Agloinga
1712107087
The company is professional and reliable. They follow up every year ensuring that your maintenance needs are met. Prices are affordable and service is impeccable.
John Browne
John Browne
1712090760
Both techs were good to work with, efficient, and had great attitudes!
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